Effective Date: May 2016:

Privacy Statement

At AltX, Inc., we know that the information you share with us is private, whether it is your personal information or information about your business and investments. This document describes the data practices we have built into AltX (the “Service”). The fundamental principles that have guided us in building the Service and drafting this Statement are:

  • We only share personal or professional data with third parties at your direction or with your explicit consent.
  • We use industry standard security protocols to safeguard all data that we receive.

If you have any questions, please don’t hesitate to contact us at privacy@getaltx.com.

What Data Do We Collect And How Do We Use It?

Contact Information: When you create an account, we collect and store Personal Information, such as your name, employer, business contact information and business email address. This Personal Information may be combined with other Personal Information we receive from your employer to establish your account. We use this information to communicate with you about the Service by email or telephone, such as to inform you of a new product or offering or about a security issue regarding your account; or to facilitate any requests you make, including customer service or technical support request.

Your Content: This is content that you provide to achieve your business goals, such as to “customize” the Service to your investment strategy or search-ability of your hedge fund to users of the Service. This could include documents such as investment portfolios, strategy documents, or organizational background information. You will always control who is permitted to see this information, whether it’s for your eyes only, for your team, your clients, or for other users of the Service.

AltX Usage and Log Activity:  Each time you log-in we collect industry-standard log data about the browser and operating system you are using, the address of the external or internal page that referred you, your IP address, the pages that you visit and activities you perform, and associate this information with your IP address and user ID. We use this information in various ways, such as to troubleshoot the System, address fraud, and to improve usability.

With Whom Does AltX, Inc. Share Information?

We will only share information under the following circumstances:

  • If we receive a request from you with your written consent.
  • If we believe doing so is reasonably necessary to comply with a law, regulation, or valid legal process, to protect the safety of any person; to address fraud, security or technical issues; or to protect AltX, Inc.’s rights or property. If we are going to release your information, we will do our best to provide you with notice in advance, by the email we have associated with your account, unless we are prohibited by court order from doing so.
  • If we are acquired by or merged with another company. In that circumstance, this Privacy Statement would apply while it was in place.
  • We work with third parties who assist us with providing operational support necessary to the Service. These parties are required by contract to only use this information to provide these activities.
How long does AltX, Inc. Retain The Data It Collects and How Can I Delete It?

AltX, Inc. will retain this information for as long as you maintain an account with the Service. We safeguard all information based on industry standard practices. Upon the closure of your account, we will remove your Contact Information from our systems. Other data and activity associated with the account will persist for as long as AltX, Inc. has a business purpose to retain it.

Cookies

Like many online services, we use cookies and other tools to collect and analyze information about you and your usage of our Service. Cookies are small data files that we transfer to your computer. Most internet browsers automatically accept cookies, but you can change your settings or use third-party tools to refuse cookies or prompt you before accepting cookies from the websites you visit. You can also use your browser settings or other tools to delete cookies you already have.

We believe it is important for you to know exactly what cookies we use in our Service. Here is a list of the third-party cookies that we use, which may collect personally identifiable information about your online activities over time and across third-party websites or online services.  We have also included a link to the privacy policy governing the third-party cookie and information about how you can opt out, where available.

Google Analytics, Intercom.io and New Relic — These analytics cookies allow us to see how you use our Service so that we can improve your experience. We encourage you to read the Google Privacy Policy and New Relic Privacy Policy. If you don’t want data reported by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

If you prefer not to use any cookies, you can also opt out in some browsers by turning on “Do Not Track” or visit http://www.aboutads.info/choices to opt out directly.  We currently do not support Do Not Track browser settings, but are committed to supporting it in the future to give you more choice about how your information is used.

Security

We employ commercially reasonable standards to safeguard all data.

United States

AltX, Inc. is a California-based company with servers housed in the United States. Personal information collected from users outside the United States is transferred to the United States and processed according to United States law.

Changes To This Statement

If we make material changes to this statement, we contact you by the email associated with your account and will post them here in the Service.

Contact Us

Please contact us with any questions or comments about your data or this Privacy Statement at privacy@getaltx.com.

 

© AltX, Inc. 2016.  All rights reserved.